Customer FAQ

Customers

Thank you for being a customer of Pure Cycle or one of our wholesale portfolio customers (including Rangeview Metropolitan District, Elbert & Highway 86 Metropolitan District).

Please visit our Online Payment Portal to make credit card or ACH payments online.

If you would like to pay by check, please send checks to:
34501 E. Quincy Ave., Bldg. 34 Watkins, CO 80137

Make checks payable to your water provider, and in the memo line, write your account ID, if known.

Frequently Asked Questions

It depends on your service area. Below is a link to the rules and regulations that contain the rates and charges for our service areas.

We are required to deliver customers a water quality report each year. Although you may have received this in the mail, you can also view it online.

We source our water from surface supplies, groundwater supplies and regional partnership supplies. Surface water supplies include our regional WISE water supply, our Box-Elder and Coal Creek supplies. Our groundwater supplies originate in one of four formations including the Dawson, Denver, Arapahoe or Laramie Fox Hills aquifers.

The short answer is the Front Range of Colorado is one of the most water constrained areas in the Country. Water and growth are inextricably connected and Colorado - particularly in the Front Range - has fierce competition for available water supplies. This constraint places enormous pressure on Colorado's agricultural water supplies, which are often purchased and reallocated to meet growing cities' water demands.

Pure Cycle has acquired an extensive portfolio of water which it estimates can provide service to approximately 60,000 single-family connections. Currently, we supply water to more than 600 connections but are poised to grow our utility customers both organically through development at our Sky Ranch property, which will grow to approximately 5,000 connections, and through acquisitions that seek to leverage our available water supplies to other municipalities in need of new water supply.